Important Information About Your Bill
You will receive separate bills for services provided at Mills-Peninsula by doctors in these specialties:
Emergency
Radiology
Anesthesiology
Pathology
Q. Why will I receive more than one bill even though I had all my services at Mills-Peninsula?
Answer: The doctors who provide services in the departments listed above are independent contractors. They do their own billing.
Q. How many bills will I receive?
Answer: Mills-Peninsula will send you a bill for services other than those provided by a doctor. The doctors who provide services in these departments will send you separate bills.
Q. Don’t the doctors work for Mills-Peninsula?
Answer: No. They are independent contractors.
Q. Will my insurance pay for services these doctors provide?
Answer: That depends on your health plan. Even if your insurance covers the non-physician services you receive in these Mills-Peninsula departments, doctors’ services may not be covered.
Q. My insurance plan covers services I get at Mills-Peninsula. Aren’t the doctors in these departments part of the same deal?
Answer: No. The doctors who provide services in these departments have their own separate contracts with health plans. Although they have contracts with most of the same insurance companies as Mills-Peninsula, you should check with your health plan for specific information. Some services may not be covered.
Q. How can I find out if my insurance will pay for services provided by the doctors in these departments?
Answer: Contact your health plan. The private physician who referred you for these services also may be able to help. The employee registering patients does not have that information.
Q. Who should I call if I have a question about my bill from a doctor in these departments?
Answer: Call the physician group named on the bill, or your health plan. Here are telephone numbers for each department:
Anesthesiologists: 800-660-7983
Pathologists: 800-342-2441
Radiologists: 800-606-9729
Emergency physicians: 626-447-0296
Q. Who should I call if I have a question about my bill from Mills-Peninsula?
Answer: Call the Mills-Peninsula Business Services Department at 650-696-3000 or click here.