Mission

We are dedicated to preserving and improving the health of San Mateo County residents. We deliver excellent service and care with compassion and respect. By providing education for disease prevention and management, we empower people to take a greater role in their own health and wellness. Furthermore, we are committed to maintaining a stable financial base.

Vision
To meet or exceed the realistic expectations of all our customers (patients, physicians, payers) by providing a competent, attentive, respectful and efficient team of employees, physicians and managers whose primary focus is our patients.

Values

  • Acknowledge, understand,accept and respond sensitively to patients, physicians, and employees.
  • Create an environment where employees and physicians can develop their potential for work satisfaction and contribution to the organization and community.
To be known by the following characteristics:
  • Culturally Aware of the different values, traditions, languages,lifestyles and expectations of our patients and fellow employees.
  • Attentive to the medical and personal needs of our patients, their families and our co-workers.
  • Respectful of the individual and alternative modes of treatment and healing; and treat all individuals with dignity and fairness. Communication is open, honest and based upon the interest level of the individual.
  • Empathetic to others' experiences, conditions and healing processes.